Palmetto Front Line Foundation (formerly WLS Foundation) operates palmettofrontline.org.
Information you provide
We collect information you submit when you subscribe to our newsletter, volunteer, apply for an outdoor experience, or contact us. Depending on the form, this includes your name, email, phone number, address, communication preferences, gender, military or first-responder background, travel availability, accommodation needs, activity interests, and the statements you choose to share. Please do not submit medical records, Social Security numbers, payment-card details, or other sensitive information through our general website forms.
How we use information
We use submitted information to respond to requests, coordinate programs and volunteer opportunities, assess participation needs, maintain records, and send updates consistent with your communication choices. We also use website usage information to understand and improve the site. Submitting an application does not guarantee program placement.
Service providers and disclosures
We use service providers to host the website, manage records, and deliver communications, including Vercel and GoHighLevel. Relevant information may be processed by these providers on our behalf. We may also disclose information when required by law or when reasonably necessary to protect people, rights, or the security of our services. We do not sell or rent personal information.
Mobile information and SMS consent
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent will not be sold or shared with third parties for their own purposes. Providers that help deliver our messages may process this information solely to provide that service on our behalf. SMS consent is optional and separate from submitting a form or requesting services.
Email and text-message choices
You can unsubscribe from email updates using the unsubscribe link in an email or by contacting us. If you opt in to text messages, message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help. You can also contact us using the details below. Choosing not to receive optional updates does not prevent you from requesting assistance or applying for a program.
Cookies and analytics
This website uses Google Analytics to understand visits and interactions. Google and our hosting providers may process technical and usage information, such as browser and device details, pages visited, referral sources, and network information. Analytics may use cookies or similar technologies. You can manage cookies in your browser settings; blocking them may affect website features.
Learn more about Google’s use of information and the Google Analytics opt-out browser add-on.
Donations, tickets, and external websites
Donation and ticket links take you to third-party services, including Givebutter and Etix. Those services collect and process the information you provide under their own policies. We may receive transaction or donor information needed to acknowledge contributions and administer events. Our website forms do not collect payment-card details. External resources and social platforms have their own privacy practices.
Retention and security
We retain information as needed to respond to requests, administer programs and communications, maintain appropriate records, and meet applicable obligations. No internet transmission or storage system can be guaranteed completely secure. Contact us if you have a concern about information you have submitted.
Your requests and children’s privacy
You may contact us to request access to, correction of, or deletion of information you have provided, or to change communication preferences. We may need to verify your identity and retain some information for applicable obligations. The website is intended for adults and is not directed to children under 13. If you believe a child has provided personal information, please contact us so we can address it.
Changes to this policy
We may update this policy as our website or practices change. The last-updated date identifies the current version. Where required, we will provide additional notice or obtain consent. Contact us with questions about this policy or our handling of information.
Contact us
For privacy, website, or messaging questions, contact Palmetto Front Line Foundation at nicole@palmettofrontline.org or (864) 986-9630.
Read our Terms of Service.